If your business is struggling to manage its supply chain, you should consider leveraging the power of Dynamics 365’s Supply Chain Platform. Dynamics 365 is Microsoft’s robust and comprehensive cloud computing platform, offering a number of options for businesses of all sizes to swiftly capture, process, and analyze their data. As a supply chain-specific offering, Dynamics 365 brings a wonderful suite of tools to bear, ranging from inventory management to customer service to predictive analytics.

Firstly, when it comes to inventory and stock management scenarios, Dynamics 365 offers an efficient solution to ensure that you not only manage demand but also map out supply shortages and stock outs in your chain. This platform provides a detailed view of warehouse locations and precise inventories in real-time, helping to optimize the flow of goods and services across your supply chain.

Secondly, having a single platform for all of your supply chain needs offers an improved customer experience. Dynamics 365 has a customer service module that allows customer service agents to access a 360-degree customer view, providing them with the necessary customer information to quickly help the customer. Components such as analytics, dashboards and performance management provide customer service workers with the insights needed to quickly answer customer questions.