As technology continues to evolve, our means of communication are taking a turn toward Internet-based systems. Voice over Internet Protocol (VoIP) phone systems are becoming immensely popular, due to a variety of advantages they possess over traditional phone services.

First of all, a VoIP phone system offers a significant decrease in costs. In VoIP, voice calls are placed over the Internet instead of through a phone provider, so users save on their phone bills while still keeping in touch with others. Also, if the organization has multiple sites around the country or the world, VoIP allows them to connect them all into a single system, which drastically reduces long distance charges.

In addition to cost savings, VoIP also offers many helpful features that traditional phone service doesn’t provide. Features such as “Find Me Follow Me” call forwarding can be set up, allowing a single phone number to ring all locations on a user’s network simultaneously, without callers having to dial different numbers. VoIP also includes interactive voice response (IVR) and auto-attendant functionalities, enabling users to design automated menus for incoming calls and streamline customer service operations.

Furthermore, VoIP offers improved services